Guest Experience Security Specialist

Bally's Corporation; Biloxi (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

Hard Rock Biloxi is seeking a security team member to support incident reporting, escorting guests and employees, and hazard identification. The role ensures safe transport of monies and gaming tokens, and includes opening/closing gaming tables while upholding guest service standards.

Candidates should be able to work a flexible schedule, stand for long shifts, and communicate clearly with team members. High school diploma preferred; MS Gaming License preferred.

Qualifications

• High School diploma preferred.
• MS Gaming License preferred.

Responsibilities

• Assists with written reports on security-related incidents involving guests, employees and/or the property.
• Escorts and observes guests and employees to ensure their safety and protection.
• Identifies potential safety hazards and reports for proper resolution.
• Operates company vehicles as directed.
• Ensures safe transportation of company monies and gaming tokens.
• Assists in the opening and closing of gaming tables.
• Maintains a high level of guest service and represents Hard Rock Biloxi.
• Attends regularly scheduled departmental meetings to facilitate information flow.
• Requests and accepts identification from all people under 21 to ensure regulatory compliance.

Skills

Professional image

High energy

Non-verbal communication

Instruction following

Tact

Composure under pressure

Flexible schedule

Clear communication

Lifting ability

Smoky environment

Radio earpieces

Stand for long shifts

Reading memos

Basic math

Education

High School (preferred)

Job description

Hard Rock Biloxi is seeking a security team member to support incident reporting, escorting guests and employees, and hazard identification. The role ensures safe transport of monies and gaming tokens, and includes opening/closing gaming tables while upholding guest service standards.

Candidates should be able to work a flexible schedule, stand for long shifts, and communicate clearly with team members. High school diploma preferred; MS Gaming License preferred.