Security & Guest Safety Lead (Gaming Property)

Bally's; Biloxi (MS); On-site; USD 30,000 - 42,000; Full time

Job summary

Hard Rock Biloxi is seeking a Security Officer to protect guests, employees and the property. This role involves incident reporting, escorting and monitoring individuals to ensure safety, and supporting emergency response operations.

The ideal candidate will maintain a professional image, possess strong communication skills, and be able to work a flexible schedule. Knowledge of regulatory requirements and the ability to handle high-stress situations are essential.

Qualifications

• Professional image and strong presence in a security role.
• Ability to follow detailed instructions and maintain calm.
• Proven communication skills with guests and team members.
• Ability to work a flexible schedule and stand long hours.

Responsibilities

• Assists with written reports on incidents involving guests, employees or property.
• Escorts and monitors guests and staff for safety and protection.
• Identifies hazards and reports for resolution.
• Is aware of hazardous materials and related laws.
• Acts as dispatcher during emergencies and coordinates solutions.
• Notifies outside agencies of suspicious activity on property.
• Operates company vehicles as directed.
• Ensures safe transport of company monies and gaming tokens.
• Assists in opening/closing gaming tables.
• Maintains high guest service levels and embodies Hard Rock values.
• Keeps information flowing by attending departmental meetings.
• Keeps keys secure for access to restricted areas.
• Requests identification from anyone under 21 to enforce regulations.
• Upholds the mission: authentic experiences that rock.
• Represents Hard Rock Biloxi positively with guests and staff.
• Lives the Hard Rock values.

Skills

Professional image

High energy

Non-verbal communication

Follow instructions

People skills

Composure under stress

Flexible schedule

Clear communication

Lifting 50 pounds

Radio earpieces

Stand for eight hours

Smoky environment tolerance

Reading and math skills

Education

High School or better

MS Gaming License

Job description

Hard Rock Biloxi is seeking a Security Officer to protect guests, employees and the property. This role involves incident reporting, escorting and monitoring individuals to ensure safety, and supporting emergency response operations.

The ideal candidate will maintain a professional image, possess strong communication skills, and be able to work a flexible schedule. Knowledge of regulatory requirements and the ability to handle high-stress situations are essential.