Security Lobby Officer — Guest & Access Control

Harvard Maintenance, Inc; New York (NY); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Health benefits

Dental plan

Vision plan

Sick leave

Vacation

401K

Job summary

Harvard Protection Services is seeking a Customer Service Officer to provide professional, customer-focused security and life safety services in a Manhattan location. You will maintain a visible presence, greet and assist guests, monitor entrances, and respond to incidents in a professional manner.

The role requires a high school diploma or equivalent, a valid security license, reliable transportation, and strong communication skills.

Qualifications

• State or municipality mandated security officer licenses.
• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Strong interpersonal communication skills and friendly, professional demeanor.
• Neat and professional appearance.
• Computer skills and be able to operate security/communication devices.
• Write routine log entries and incident reports.
• Previous contract security, law enforcement, military, customer service experience helpful.

Responsibilities

• Maintain a professional demeanor while aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility.
• Monitor environment to detect suspicious/unsafe activity.
• Greet customers, visitors, staff, tenants and guests professionally.
• Answer phones and assist guests and employees.
• Permit authorized persons to enter property and monitor entrances/exits.
• Enforce facility policies as required.
• Perform patrols of designated areas.
• Prepare reports on accidents, incidents, and suspicious activities.

Skills

Security license

High school diploma

Reliable transportation

Guard license

Professional appearance

Computer skills

Log/incident reporting

Customer service experience

Education

High School Diploma or GED

Tools

Security devices

Job description

Harvard Protection Services is seeking a Customer Service Officer to provide professional, customer-focused security and life safety services in a Manhattan location. You will maintain a visible presence, greet and assist guests, monitor entrances, and respond to incidents in a professional manner.

The role requires a high school diploma or equivalent, a valid security license, reliable transportation, and strong communication skills.