Security Lobby Officer - Weekend Customer Care

Harvard Protection Services, LLC.; New York (NY); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services, LLC. is seeking a Customer Service Officer to support our security and life safety services. You will interact with customers, visitors, and staff, maintaining a professional presence and responding to incidents with accurate reporting.

The role requires a minimum high school diploma, reliable transportation, and the ability to obtain a security guard license. Weekend shifts are included and health benefits and retirement plan opportunities are offered.

Qualifications

• Minimum required high school diploma or GED.
• Strong customer service and communication skills are essential.
• Basic computer skills and familiarity with security systems preferred.

Responsibilities

• Maintain a professional demeanor while aiding customers, employees, visitors, and guests.
• Monitor the environment and detect suspicious activity.
• Write routine logs and incident reports for security events.
• Answer phones professionally and assist guests and staff.
• Control access to the property and enforce site policies.

Skills

Customer service

Communication

Attention to detail

Security awareness

Education

High School Diploma or GED

Tools

Computer skills

Security systems knowledge

Job description

Harvard Protection Services, LLC. is seeking a Customer Service Officer to support our security and life safety services. You will interact with customers, visitors, and staff, maintaining a professional presence and responding to incidents with accurate reporting.

The role requires a minimum high school diploma, reliable transportation, and the ability to obtain a security guard license. Weekend shifts are included and health benefits and retirement plan opportunities are offered.