Security Concierge & Guest Experience Officer

Harvard Maintenance, Inc.; New York (NY); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Health benefits

Dental

Vision

Sick leave

Vacation

401K enrollment

Zusammenfassung

Harvard Protection Services is seeking a Customer Service Officer to provide professional security and life safety services at our Manhattan site. The role emphasizes customer-focused service, visibility in the premises, and strict adherence to security procedures.

You will greet and assist visitors, monitor alarms and access points, and document incidents with clear reports. Relevant licenses, reliable transportation, and strong communication are required for success.

Qualifikationen

• High school diploma or equivalent required.
• Strong interpersonal and written reporting skills essential.
• Ability to follow security protocols and operate alarm/communication devices.

Aufgaben

• Maintain a professional demeanor when assisting customers, staff and visitors.
• Patrol assigned areas on foot or by vehicle as required.
• Monitor entrances/exits and verify authorized access.
• Respond to incidents, document logs and prepare written reports.
• Enforce site policies and emergency procedures as trained.

Kenntnisse

Interpersonal communication

Professional demeanor

Written reporting

Security protocols

Ausbildung

High School Diploma or GED

Tools

Security systems

Communication devices

Jobbeschreibung

Harvard Protection Services is seeking a Customer Service Officer to provide professional security and life safety services at our Manhattan site. The role emphasizes customer-focused service, visibility in the premises, and strict adherence to security procedures.

You will greet and assist visitors, monitor alarms and access points, and document incidents with clear reports. Relevant licenses, reliable transportation, and strong communication are required for success.