Security Installation & Advisory Specialist

Mysafehaven; Alliance (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Safe Haven Security is seeking an Installation Technician / Security Advisor to join our team. You will install, service and troubleshoot residential alarm and automation systems, ensuring optimal performance and customer peace of mind.

The role emphasizes hands-on installation, on-site consultations, issue diagnosis, and thorough testing to guarantee reliable security solutions while maintaining clear communication with customers throughout the process.

Qualifications

• Experience installing security alarm systems (panels, sensors, cameras) and related equipment.
• Strong ability to diagnose and resolve technical issues efficiently.
• Excellent interpersonal and communication skills for customer interaction.

Responsibilities

• Install security alarm systems including control panels, sensors and cameras.
• Provide on-site consultation to understand customer needs and propose solutions.
• Diagnose and troubleshoot system issues and perform necessary repairs.
• Test installed systems and ensure proper function; make adjustments as needed.
• Educate customers on system operation and best practices.
• Complete installation reports, service tickets and inventory records.

Skills

Basic installation tools

Customer service

Troubleshooting

Communication

Tools

Basic installation tools

Job description

Safe Haven Security is seeking an Installation Technician / Security Advisor to join our team. You will install, service and troubleshoot residential alarm and automation systems, ensuring optimal performance and customer peace of mind.

The role emphasizes hands-on installation, on-site consultations, issue diagnosis, and thorough testing to guarantee reliable security solutions while maintaining clear communication with customers throughout the process.