Security Install & Solutions Advisor

Safe Haven Security; Rockford (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Mileage reimbursement

Comprehensive paid training

Paid Time Off (PTO)

Medical, Dental, Vision

Job summary

Safe Haven Security is seeking an Installation Technician / Security Advisor to install and service residential alarm and automation systems. You will perform installations, run tests, and troubleshoot to ensure optimal performance, delivering peace of mind to customers.

This role emphasizes customer interaction, accurate documentation, and staying current with industry standards in a fast-paced environment. Safe Haven offers training and growth opportunities.

Qualifications

• Proven ability to install and troubleshoot security alarm systems.
• Comfort interacting with customers in a professional manner.
• Ability to diagnose root causes and implement solutions.

Responsibilities

• Install security alarm systems including control panels, sensors and cameras.
• Conduct sales consultations to understand customer needs and recommend solutions.
• Diagnose and troubleshoot technical issues to ensure proper function.
• Test installed systems and make adjustments or repairs as needed.
• Educate customers on system operation and best practices.
• Complete installation reports, service tickets and inventory records.

Skills

Customer service

Communication

Troubleshooting

Problem solving

Tools

Control panels

Sensors

Cameras

Job description

Safe Haven Security is seeking an Installation Technician / Security Advisor to install and service residential alarm and automation systems. You will perform installations, run tests, and troubleshoot to ensure optimal performance, delivering peace of mind to customers.

This role emphasizes customer interaction, accurate documentation, and staying current with industry standards in a fast-paced environment. Safe Haven offers training and growth opportunities.