Security & Guest Experience Officer

Comstock Companies; Reston (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free Parking and EV charging

Parental Leave Program

Friendly Work Environment

Job summary

Comstock Companies seeks a Security Officer for ParkX Management in Reston, VA. You will patrol, manage access, enforce rules, and support events to keep residents, tenants, and guests safe.

The role requires DCJS certification or ability to obtain within 90 days, a high school diploma, and customer-service experience. This on-site position offers benefits and a chance to contribute to a growing, active property team.

Qualifications

• High School Diploma required.
• DCJS Certification or ability to obtain within 90 days.
• Minimum 1 year experience in customer-service field.

Responsibilities

• Complete hourly patrol route of the property using the security system.
• Access control for guests, tenants and vendors.
• Ensure no property is being damaged.
• Conduct routine foot patrols in and around building.
• Perform other duties as assigned.
• Observation and reporting of safety.
• Issue Banning notices to rule violators.
• Maintain file for Ban Notices and notify management when necessary.
• Maintain the appearance of the two plaza kiosks.
• Enforce the 'no dogs on the plaza' policy.
• Keep updated information and communicate to guests as needed.
• Report any unknown work occurring at the property to management.
• If anyone parks illegally, notify Park X and management.
• Communicate to guests that fire access areas must be kept clear.
• Close loading dock doors as needed.
• Report any concerns to management.
• Assist Marketing for events at Reston and Loudoun Station.
• Manage the valet at Reston Station and ensure plaza/down ramp parking compliance.
• For special events, ensure plaza marketing plan is followed.
• Manage traffic coming onto the plaza and keep it moving.

Skills

Customer service

Communication

Time management

Problem solving

Integrity

Attention to detail

Self-motivation

Multitasking

Relationship building

Education

High School Diploma

DCJS Certification

Job description

Comstock Companies seeks a Security Officer for ParkX Management in Reston, VA. You will patrol, manage access, enforce rules, and support events to keep residents, tenants, and guests safe.

The role requires DCJS certification or ability to obtain within 90 days, a high school diploma, and customer-service experience. This on-site position offers benefits and a chance to contribute to a growing, active property team.