Property Security & Guest Experience Lead

Comstock Companies; Reston (VA); On-site; USD 17,000 - 26,000; Full time

Benefits offered by this job

Free Parking & EV charging

Parental Leave Program

Collaborative work environment

Job summary

Comstock Companies is seeking a Security Officer to oversee ParkX Management facilities in Reston, VA. The role covers hourly patrols, access control for guests and vendors, and maintaining safety and order across the plaza and loading areas.

The ideal candidate has a High School Diploma plus DCJS certification (or ability to obtain within 90 days) and at least 1 year in customer service. A valid driver's license and flexible hours are needed for after-hours shifts and events.

Qualifications

• High School Diploma required.
• DCJS certification or ability to obtain within first 90 days of employment.
• Minimum 1 year experience in customer-service field.
• Valid driver's license without major violations.
• Flexibility to work after hours and weekends.

Responsibilities

• Complete hourly patrol route of the property using the security system.
• Access control for guests, tenants and vendors.
• Ensure no property is being damaged.
• Conduct routine foot patrols in and around building.
• Perform other duties as assigned.
• Observation and reporting of safety.
• Issue banning notices to rule violators.
• Maintain file for ban notices and notify management when necessary.
• Maintain the appearance of plaza kiosks.
• Enforce the no dogs on plaza policy.
• Communicate safety and conduct information to guests.
• Report any unknown work at the property to management.
• Notify relevant parties of illegal parking.
• Keep fire access areas accessible for emergency vehicles.
• Close loading dock doors as needed.
• Report concerns to management.
• Assist Marketing around events at Reston/Reston Station.
• Manage valet at Reston Station and ensure plaza/pivot areas are clear.
• For special events, ensure plaza marketing is followed.
• Manage traffic onto the plaza and keep it moving.

Skills

Customer-service

Driver's license

Flexible hours

Communication

Multitasking

Attention to detail

Integrity

Education

High School Diploma

DCJS Certification (or ability to obtain in 90 days)

Job description

Comstock Companies is seeking a Security Officer to oversee ParkX Management facilities in Reston, VA. The role covers hourly patrols, access control for guests and vendors, and maintaining safety and order across the plaza and loading areas.

The ideal candidate has a High School Diploma plus DCJS certification (or ability to obtain within 90 days) and at least 1 year in customer service. A valid driver's license and flexible hours are needed for after-hours shifts and events.