Security & Guest Experience Ambassador

Live! Casino & Hotel; Petersburg (AK); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Generous Bonus Structure

Comprehensive Health Coverage

Retirement Savings with Company Match

Leadership Skills Development

Tuition Reimbursement

Exclusive Discounts on Travel

Job summary

Live! Casino & Hotel is seeking a Security Ambassador to ensure the safety and security of our guests and team members. This role focuses on providing excellent customer service while maintaining a secure environment.

Responsibilities include monitoring guest access, responding to emergencies, and assisting with customer disputes. Candidates should possess strong customer service skills, a valid driver's license, and the ability to work in a high-energy casino environment.

Qualifications

• 1-2 years of experience in security with a focus on guest service is preferred.
• Ability to secure and maintain necessary licensure.
• Must be able to work in an alcohol and smoking environment.

Responsibilities

• Ensure safety and security of guests, team members, and assets.
• Check ID cards and enforce entry regulations.
• Interact professionally with guests and assist with inquiries.
• Respond to medical and fire emergencies and keep logs.
• Control traffic and monitor guest and team member movement.

Skills

Report writing

Telephone usage

Reading memos

Multi-tasking

Customer service

Valid driver's license

Time pressure performance

Alertness

Dexterity

Education

High school diploma or GED

Job description

Live! Casino & Hotel is seeking a Security Ambassador to ensure the safety and security of our guests and team members. This role focuses on providing excellent customer service while maintaining a secure environment.

Responsibilities include monitoring guest access, responding to emergencies, and assisting with customer disputes. Candidates should possess strong customer service skills, a valid driver's license, and the ability to work in a high-energy casino environment.