Security Dispatcher: Incident Response & Safety Coordination

dreamscaperio; Las Vegas (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Rio Las Vegas is seeking a Security Dispatcher to monitor, coordinate, and support security operations across properties. The role serves as the central point for incident communications and ensures prompt response and accurate documentation.

Responsibilities include maintaining logs, utilizing CCTV, dispatching officers, and liaising with EMS or law enforcement as directed. Ideal candidates demonstrate strong customer service, organization, and analytical skills in a fast-paced environment.

Qualifications

• Excellent customer service, professional conduct, and positive client interactions.
• Strong organizational and time-management skills are required.
• Analytical abilities and attention to detail are essential.
• Interpersonal skills and a proactive, solution-oriented approach are needed.
• Advanced computer skills and aptitude to learn new systems.

Responsibilities

• Monitor, coordinate, and support security operations as the central point of communication.
• Respond to security incidents with accurate documentation and timely reporting.
• Greet guests and team members with a professional, courteous demeanor.
• Maintain logs and records of incidents and communications.
• Utilize CCTV to verify incidents and preserve footage as needed.
• Dispatch officers and coordinate with EMS or law enforcement as directed.

Skills

Customer service

Time management

Analytical skills

Attention to detail

Interpersonal skills

Computer literacy

Incident management

Physical stamina

Tools

Security systems software

Job description

Rio Las Vegas is seeking a Security Dispatcher to monitor, coordinate, and support security operations across properties. The role serves as the central point for incident communications and ensures prompt response and accurate documentation.

Responsibilities include maintaining logs, utilizing CCTV, dispatching officers, and liaising with EMS or law enforcement as directed. Ideal candidates demonstrate strong customer service, organization, and analytical skills in a fast-paced environment.