Security Dispatcher: Rapid Incident Response

Dreamscape Flamingo Road Management LLC; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Rio Las Vegas is seeking a Security Dispatcher to monitor, coordinate, and support security operations across the property. The dispatcher acts as the central point of communication for all security incidents, ensuring prompt response and accurate documentation to maintain guest and team member safety.

Responsibilities include collecting incident information for reports, using CCTV footage for evidence, dispatching officers, and notifying EMS or law enforcement as directed.

Qualifications

• Excellent customer service skills with a focus on professionalism and positive client interactions.
• Organizational and time-management skills.
• Analytical abilities.
• Exceptional attention to detail.
• Interpersonal skills.
• Advanced computer skills, with an aptitude to learn new systems and procedures.
• Knowledge of incident management systems.
• Must regularly lift and/move up to 10 - 20 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces.

Responsibilities

• The Security Dispatcher will monitor, coordinate, and support security operations. This position serves as the central point of communication for all security-related incidents, ensuring prompt response and accurate documentation.
• Notifies EMS, Local Law Enforcement as appropriate and or as directed by security Management.
• Maintains a working knowledge of the facility and Special Events on property, and other Rio venues to advise guest and fellow employees of same, whenever possible.
• Facilities the flow of information between departments and executives with guidance from Security Management.
• Monitors assignments and locations of all Security Staff on assigned Shift.

Skills

Customer service

Organization

Analytical skills

Attention to detail

Interpersonal skills

Computer skills

Incident management

Physical stamina

Job description

Rio Las Vegas is seeking a Security Dispatcher to monitor, coordinate, and support security operations across the property. The dispatcher acts as the central point of communication for all security incidents, ensuring prompt response and accurate documentation to maintain guest and team member safety.

Responsibilities include collecting incident information for reports, using CCTV footage for evidence, dispatching officers, and notifying EMS or law enforcement as directed.