Security Dispatcher — 24/7 Incident & Dispatch Lead

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Atlantis Casino Resort Spa in Reno, Nevada seeks a Security Dispatcher to monitor surveillance, coordinate responses to incidents, and maintain clear communication within the security department to protect guests and staff.

Responsibilities include dispatching officers, logging activities, reporting suspicious behavior, coordinating with law enforcement and emergency services, and performing related administrative tasks. Flexibility to work nights, weekends and holidays is required.

Qualifications

• High school diploma or equivalent is required.
• Ability to obtain and maintain a valid Gaming Card/License.
• Excellent written and verbal communication; able to stay calm under pressure.
• Experience in dispatch, security, or related field preferred.
• Flexible schedule including nights, weekends, and holidays.
• Age 21 or older.

Responsibilities

• Monitor security surveillance equipment (CCTV), access control, and alarms.
• Receive and prioritize calls and radio transmissions from staff and guests.
• Dispatch security officers to locations with clear instructions.
• Maintain logs of security activities, incidents, and dispatches.
• Document suspicious activities and report to management or law enforcement when required.
• Coordinate with local law enforcement, fire, and EMS during incidents.
• Answer calls professionally and courteously.
• Assist in incident reports and provide investigators with information.
• Monitor weather conditions and relay info to security and management.
• Perform data entry and filing as required.

Skills

Communication

Interpersonal skills

Surveillance equipment

Two-way radios

Multitasking

Security procedures

Age 21+

Gaming Card/License

Education

High school diploma or equivalent

Tools

Surveillance equipment

Two-way radios

Computers

Job description

Atlantis Casino Resort Spa in Reno, Nevada seeks a Security Dispatcher to monitor surveillance, coordinate responses to incidents, and maintain clear communication within the security department to protect guests and staff.

Responsibilities include dispatching officers, logging activities, reporting suspicious behavior, coordinating with law enforcement and emergency services, and performing related administrative tasks. Flexibility to work nights, weekends and holidays is required.