Security Dispatch Specialist – Financial Services

Allied Universal; Madison (WI); On-site; USD 71,635,000 - 77,146,000; Full time

Benefits offered by this job

Smart tools

Career growth

Benefits package

Perks program discounts

Job summary

Allied Universal in Madison, WI is seeking a Security Officer Dispatch Center at a financial services location. You will monitor alarms, coordinate responses, and dispatch to appropriate personnel, ensuring calm, clear communication and accurate records.

This full‑time role requires a minimum of 1 year security experience and a college degree; familiarity with alarm panels and access control is preferred. Join a team focused on safety, service, and integrity.

Qualifications

• At least 1 year of security-related experience is required.
• A college degree is required.
• Alarm panel experience is preferred.

Responsibilities

• Provide customer service to employees, visitors, and callers by carrying out site-specific security procedures.
• Receive, prioritize, and dispatch calls for service, alarms, incidents, and critical situations to appropriate personnel.
• Monitor communication systems, alarms, access activity, and available camera systems, documenting events and escalating concerns.

Skills

Customer service

Dispatching calls

Monitoring systems

Communication

Education

College degree

Tools

Alarm panel experience

Access control systems

Job description

Allied Universal in Madison, WI is seeking a Security Officer Dispatch Center at a financial services location. You will monitor alarms, coordinate responses, and dispatch to appropriate personnel, ensuring calm, clear communication and accurate records.

This full‑time role requires a minimum of 1 year security experience and a college degree; familiarity with alarm panels and access control is preferred. Join a team focused on safety, service, and integrity.