Security Dispatch Specialist - Financial Institution

Allied Universal; Newark (DE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Dispatch Call Intake in Newark, DE to monitor alarms, coordinate response communications, and provide exceptional customer service for a financial institution location. This full-time role offers a $20.00 per hour pay rate and requires strong security experience or a college degree.

You will work Tue–Sat 2:00 PM–10:00 PM with opportunities for growth. Join a team that values integrity, teamwork, and a caring culture while using exclusive technology

Qualifications

• Provide customer service to employees, visitors, and vendors by carrying out security-related procedures, site-specific policies, and emergency response activities at a financial institution location.
• Comfortably use a computer or tablet.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.

Responsibilities

• Provide customer service to employees, visitors, and vendors by carrying out security-related procedures, site-specific policies, and emergency response activities at a financial institution location.
• Monitor and coordinate incoming calls, alarms, radio communications, and service requests; dispatch appropriate personnel in accordance with site procedures.
• Document incidents, critical situations, visitor concerns, and communications accurately and promptly, responding in a calm, problem-solving manner.
• Monitor access control, cameras, and other security-related systems; report unusual activity and escalate concerns to designated personnel.
• Conduct regular and random patrols around the business and perimeter, as assigned, to help to deter unauthorized activity and identify security-related concerns.

Skills

Customer service

Communication

Computer literacy

Education

High school diploma or equivalent

College degree (optional)

Tools

Alarm panel experience

CPR certification

Job description

Allied Universal is seeking a Security Officer Dispatch Call Intake in Newark, DE to monitor alarms, coordinate response communications, and provide exceptional customer service for a financial institution location. This full-time role offers a $20.00 per hour pay rate and requires strong security experience or a college degree.

You will work Tue–Sat 2:00 PM–10:00 PM with opportunities for growth. Join a team that values integrity, teamwork, and a caring culture while using exclusive technology