Dispatch Security Operator — Financial Institution

Alliedbarton Security Services; Newark (DE); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Dispatch Operator in Newark, DE to coordinate security communications for a financial institution, monitor alarms and cameras, document incidents, and dispatch personnel. The role requires strong customer service and calm problem-solving under pressure.

Full-time schedule with day shifts across multiple time slots. Allied Universal offers smart tools, career growth, and comprehensive benefits, supporting a people-first culture and reliable response

Qualifications

• 3+ years of combined law enforcement, military, or security-related experience, or a college degree.
• CPR certification is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• A Guard Card/License is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, employees, and visitors at a financial institution by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate.
• Monitor incoming communications, alarms, and access-control notifications, dispatching appropriate personnel and documenting activities according to site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating communications with site contacts, emergency responders, and Allied Universal leadership as needed.
• Maintain accurate dispatch logs, incident reports, and records of calls, alarms, and other security-related activity.
• Conduct regular and random patrols around the business and perimeter, as assigned, to help identify unusual conditions and report concerns.

Skills

Customer service

Alarm monitoring

Dispatching

Communication

Attention to detail

Education

High school diploma or equivalent

Tools

Alarm panel

Job description

Allied Universal is seeking a Security Officer Dispatch Operator in Newark, DE to coordinate security communications for a financial institution, monitor alarms and cameras, document incidents, and dispatch personnel. The role requires strong customer service and calm problem-solving under pressure.

Full-time schedule with day shifts across multiple time slots. Allied Universal offers smart tools, career growth, and comprehensive benefits, supporting a people-first culture and reliable response