Security Dispatch & Alarms Operator

The Ohio State University Wexner Medical Center; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

The Ohio State University Wexner Medical Center seeks a Security Dispatcher to manage and operate the Security Control Center, relaying radio communications, handling telephony, pages, and alarms while maintaining accurate daily logs.

You'll monitor CCTV and environmental alarms, act as a liaison with hospital staff and external agencies, and ensure safety and security matters are addressed with professionalism in a fast-paced environment.

Qualifications

• Must possess strong communication and interpersonal skills.
• Ability to multitask in a fast-paced security environment.
• Proficient in maintaining accurate daily logs and records.

Responsibilities

• Manage and operate all aspects of the Security Control Center.
• Relay radio communications, telephone calls, pages, and alarms.
• Monitor door positions, burglary, fire, panic and environmental alarms; ensure QA of logs.
• Liaise with hospital staff, patients, visitors and external agencies; alert supervisor to equipment issues.

Skills

Communication

Multitasking

Documentation

Tools

CCTV systems

Alarm monitoring software

Radio communications

Job description

The Ohio State University Wexner Medical Center seeks a Security Dispatcher to manage and operate the Security Control Center, relaying radio communications, handling telephony, pages, and alarms while maintaining accurate daily logs.

You'll monitor CCTV and environmental alarms, act as a liaison with hospital staff and external agencies, and ensure safety and security matters are addressed with professionalism in a fast-paced environment.