Security Communications Dispatcher — Weekend Coverage

Cleveland Clinic; Town of Florida (NY); On-site; USD 42,000 - 70,000; Full time

Job summary

Cleveland Clinic’s Martin South Hospital seeks a Communications Officer to manage incoming and outgoing communications in the Police and Security Command Center. You will monitor cameras, alarms and surveillance to provide critical information to responders and support a family-oriented, secure environment.

The role requires processing security/police calls, monitoring multiple platforms, and coordinating emergency activations. Weekend days and varied shifts are included to ensure 24/7 coverage.

Qualifications

• Minimum qualifications include a High School Diploma or GED.
• Two years of experience in a high-volume communications center, PBX operator or a law enforcement/security agency.
• An Associate’s Degree, Public Safety Dispatching certificate or equivalent training with one year of experience.
• A Bachelor’s degree in a related field.

Responsibilities

• Receive and respond to all security/police calls and emergencies.
• Monitor and respond to alarm signals across multiple platforms.
• Transmit all security/police communications via radio, air transport and satellite.
• Process requests for classified data of employees, patients and the public.
• Coordinate code & medical emergency activations with clinical staff.

Skills

Dispatch experience

PBX experience

Criminal Justice background

Education

High School Diploma

Public Safety Dispatching cert

Associate’s Degree

Bachelor’s degree

Job description

Cleveland Clinic’s Martin South Hospital seeks a Communications Officer to manage incoming and outgoing communications in the Police and Security Command Center. You will monitor cameras, alarms and surveillance to provide critical information to responders and support a family-oriented, secure environment.

The role requires processing security/police calls, monitoring multiple platforms, and coordinating emergency activations. Weekend days and varied shifts are included to ensure 24/7 coverage.