Security Control Center Specialist

ACS Auto Club Services, Inc.; United States; On-site; USD 51,000 - 54,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Tuition assistance

Professional certification support

AAA membership with roadside services

Paid holidays and PTO

Job summary

The Auto Club Group in Dearborn, MI is seeking a full-time Control Center Operator to manage CCTV, fire/burglar alarms, access control, and radio dispatch. You will monitor and operate security systems, perform data entry, and maintain confidential records in a busy control center environment.

Ideal candidates bring extensive dispatch or security center experience, strong communication skills, and the ability to prioritize under pressure.

Qualifications

• Experience as a Control Center Operator or Dispatcher in security settings.
• Strong knowledge of access control, CCTV, alarm systems, and badge tech.
• Excellent verbal/written communication and report-writing skills.

Responsibilities

• Operate and monitor CCTV, alarm, access control, and paging systems.
• Coordinate maintenance, upgrades, and repairs of security systems.
• Dispatch and support security personnel; document incidents.

Skills

Access control systems

CCTV systems

Fire & burglar alarm systems

Public speaking & report writing

Excel/Word/Outlook

IRIMS

Education

Associates degree in Law Enforcement

Tools

IRIMS

Security databases

Job description

The Auto Club Group in Dearborn, MI is seeking a full-time Control Center Operator to manage CCTV, fire/burglar alarms, access control, and radio dispatch. You will monitor and operate security systems, perform data entry, and maintain confidential records in a busy control center environment.

Ideal candidates bring extensive dispatch or security center experience, strong communication skills, and the ability to prioritize under pressure.