Security-Cleared Tech Support Specialist (Onsite/Hybrid/Remote)

Client Solution Architects; Dahlgren (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

CSA Global LLC in Dahlgren, VA seeks a Technical Support Specialist to support a DoD program onsite. The role requires strong networking, system administration, and help desk skills to maintain performance and security.

Responsibilities include incident management, service desk operations, and coordination with IAM and PKI concepts; candidates must have an active Secret Clearance and IAT I certification, with 2+ years of federal IT/Help Desk experience.

Qualifications

• Active Secret Clearance is required.
• Minimum of 2 years of industry, federal or DoD IT/Help Desk experience.
• IAT I Certification: A+, Network+, SSCP, CND or CCNA.

Responsibilities

• Provide on-site and remote IT support for CSA program as needed.
• Monitor system performance, availability and security; assist with incident management.
• Develop and maintain SOPs; support service desk operations and knowledge base.

Skills

Active Secret Clearance

Help Desk Support

Networking Fundamentals

IAT I Certification

CCNA

Tools

Ticketing System

Job description

CSA Global LLC in Dahlgren, VA seeks a Technical Support Specialist to support a DoD program onsite. The role requires strong networking, system administration, and help desk skills to maintain performance and security.

Responsibilities include incident management, service desk operations, and coordination with IAM and PKI concepts; candidates must have an active Secret Clearance and IAT I certification, with 2+ years of federal IT/Help Desk experience.