Security-Cleared Technical Support Pro

Cornerstone Defense LLC; Dahlgren (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Generous PTO Policy

401(k)

HSA and FSA options

Life and Disability Insurance

Tuition Reimbursement and Training

Perks at Work Discount Program

Referral Program

Leads Generation Program

CollegeAmerica 529

Fitness Reimbursement Program

Travel Assistance

Norton Lifelock Benefit Solutions

Life Planning Financial & Legal Sev0

Job summary

Cornerstone Defense LLC in Dahlgren, VA is seeking a Technical Support Specialist to provide end-user technical assistance and incident resolution on security-conscious systems.

The role requires Active Secret Clearance and a background in IT/help desk support, with familiarity in networking, security practices, and service desk operations. On-site work with competitive benefits and ongoing training opportunities.

Qualifications

• Minimum 2 years of IT/Help Desk experience.
• Familiarity with networking concepts, protocols, and security principles.
• Experience with incident tracking and service desk practices.

Responsibilities

• Provide technical support to end users and resolve incidents.
• Assist with access control, PKI, and remote access issues.
• Document solutions in the knowledge base and track tickets.

Skills

IT/Help Desk experience

Customer service skills

Networking concepts

Security best practices

Job description

Cornerstone Defense LLC in Dahlgren, VA is seeking a Technical Support Specialist to provide end-user technical assistance and incident resolution on security-conscious systems.

The role requires Active Secret Clearance and a background in IT/help desk support, with familiarity in networking, security practices, and service desk operations. On-site work with competitive benefits and ongoing training opportunities.