Security-Cleared PC Technician — End-User IT Support

Peraton; Marine Corps Base Camp Lejeune (NC); Vor Ort; USD 65.000 - 95.000; Vollzeit

Zusammenfassung

Peraton in Camp Lejeune, NC seeks a PC Technician to support SITEC-3 operations. The role focuses on end-user device support, hardware/software installation, and troubleshooting in a high-demand mission environment.

You will work with Remedy, SCCM, and VDI tools, provide frontline IT services, and ensure secure handling of TS/SCI information with strict compliance. Strong problem-solving and customer service skills are essential.

Qualifikationen

• Minimum education/experience per DoD SITEC-3 requirements.
• Active DoD TS/SCI clearance required.
• Experience with end-user devices and IT infrastructure.

Aufgaben

• Performs end-user IT support for various components and commands at Camp Lejeune.
• Manages and supports End User Devices for local or remote access via wired or wireless.
• Troubleshoots and resolves software and network issues.
• Conducts IMAC changes and data migrations as needed.
• Tests IT equipment and ensures compliance with standard configurations.
• Recommends hardware/software upgrades as required.
• Interacts with customers to provide training and resolve issues.
• Coordinates with Enterprise teams and site/local helpdesks for service delivery.
• Utilizes Remedy for ticketing and updates management tools as needed.
• Supports VDI client hardware/software per USSOCOM standards.

Kenntnisse

Active DoD TS/SCI clearance

End-user support

Troubleshooting

Communication

Ausbildung

HS Diploma

AS/AA

BS/BA

Tools

Remedy ticketing

SCCM

McAfee

InTune

Forescout

Tivoli

Hypori

VDI client

Jobbeschreibung

Peraton in Camp Lejeune, NC seeks a PC Technician to support SITEC-3 operations. The role focuses on end-user device support, hardware/software installation, and troubleshooting in a high-demand mission environment.

You will work with Remedy, SCCM, and VDI tools, provide frontline IT services, and ensure secure handling of TS/SCI information with strict compliance. Strong problem-solving and customer service skills are essential.