Security Analyst I – Remote, Growth & Impact

Ntiva, Inc.; Oregon; Hybrid; USD 49,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

401k + company matching 4%

PTO + Holidays

Education Reimbursement

Job summary

Ntiva, Inc. is seeking a Security Analyst I to be the first line of defense against cyber threats. You will monitor alerts, investigate activity, secure accounts, and document actions in ConnectWise. The role includes remote work with occasional travel to Centers of Excellence and a rotating on-call schedule.

Required: 1–2 years cybersecurity, 3–5 years IT/log analysis, and hands-on with EDR/SIEM tools. Certifications like CySA+, GCIH, or SC-200 are preferred.

Qualifications

• 1-2 years of experience in Cybersecurity.
• 3-5 years in an IT role including log analysis, account/access management, or endpoint troubleshooting.
• This is a full-time role requiring your full alertness and reliable attendance during scheduled hours.
• CySA+, GCIH, or SC-200 (or actively pursuing).
• Hands-on exposure to at least one EDR/SIEM platform (e.g., SentinelOne, CrowdStrike, Microsoft Defender, Microsoft Sentinel).
• Direct hands-on experience using ConnectWise Manage for ticket documentation, with timestamped incident notes.
• Must have practical familiarity with at least one of: SIEM log correlation, Windows Event Viewer (Security log IDs like 4624/4625/4648), or a ticketing-based alert queue.
• Sharp attention to detail with a proactive approach to accuracy and thoroughness.
• Passion for delivering outstanding customer service, with a track record of exceeding client expectations.

Responsibilities

• Monitor & Investigate: Actively monitor security dashboards, queues, and alerts from various sources to detect potential threats.
• Incident Triage & Response: Conduct initial investigations into security alerts, perform rapid response actions like securing user accounts, and collect necessary log data for analysis.
• Escalate Effectively: Analyze findings to determine the scope and severity of incidents, resolving straightforward issues and escalating complex cases to Level 2 Analysts with clear information.
• Security Tool Management: Review and implement authorized, routine changes to security tools, such as processing client exemption requests in the EDR or temporarily adjusting settings for testing.
• Collaborate with the Security Team: Work closely with fellow analysts and security engineers, sharing information and participating in team discussions.
• Engage with Users/Clients: Communicate professionally and clearly with end-users or clients to gather details about potential security issues and provide guidance during incident resolution.
• Liaise Across Departments: Interact effectively with other teams to coordinate security responses and share necessary information.
• Document Actions: Maintain accurate and detailed records of investigations, actions taken, communications, and resolutions within ConnectWise.
• Provide Support: Offer timely and helpful support related to security inquiries, upholding a professional customer-service approach.

Job description

Ntiva, Inc. is seeking a Security Analyst I to be the first line of defense against cyber threats. You will monitor alerts, investigate activity, secure accounts, and document actions in ConnectWise. The role includes remote work with occasional travel to Centers of Excellence and a rotating on-call schedule.

Required: 1–2 years cybersecurity, 3–5 years IT/log analysis, and hands-on with EDR/SIEM tools. Certifications like CySA+, GCIH, or SC-200 are preferred.