Security Alarm Technician

Eastern Security; Buffalo (NY); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) with company match

Paid training

Company vehicle, gas card, phone, and

Laptop

3 weeks PTO in first year

Job summary

Eastern Security Services in Buffalo, NY is hiring an Installation Technician to join our award-winning team. You will install, test, and service advanced security and life-safety systems at residential and commercial sites, ensuring high-quality performance and client satisfaction.

Join a stable, family-owned company with comprehensive benefits, paid training, company vehicle, and ongoing professional development.

Qualifications

• High School Diploma or GED.
• Comfortable working outdoors – in rain or snow.
• Able to work from heights on ladders or aerial lifts.
• Self-motivated to learn new technology.
• Must maintain a professional image with customers.
• Ability to travel as required and work overtime/on-call after six months.
• Excellent communication and interpersonal skills.
• Valid driver's license and safe driving record.

Responsibilities

• Travel to residential and commercial locations in the Buffalo region to install and service systems.
• Run wiring, mount devices, and install intrusion, fire, video, access control, and intercom systems.
• Test and calibrate installations to meet high-quality standards.
• Talk over, upgrade, or integrate with existing security systems.
• Provide customer training on system usage and monitor apps.

Skills

Excellent communication

Interpersonal skills

Self-motivated learner

Travel readiness

Education

High School Diploma or GED

Two year Associate Degree

Job description

Since 1976, Eastern Security Services has been a family-owned leader in protecting what matters most across Syracuse, Rochester, Buffalo, and Corning. We believe that providing the highest level of service to our customers starts with providing the highest level of respect to our team.
As consecutive winners of the “CNY’s Best Places to Work” award and the 2026 CNY Business of the Year , we offer a supportive, energetic, and professional home for those who take pride in our work. If you are looking to build a career with a stable, award-winning team, we would love to meet you.

Syracuse Rochester Buffalo Corning Security Careers in Upstate & Western NY

Explore rewarding career opportunities with Eastern Security Services. We are a family-owned company dedicated to protecting our communities across Upstate and Western New York. Whether you are based in Syracuse, Rochester, Buffalo, or Corning, we provide the training, support, and professional environment you need to excel in the security industry. View all open positions in your area below and start your journey with us today.

Location:
This position is 100% onsite and reports to our Buffalo location with regional travel to client job sites.

Job Summary:
Join an Award-Winning Team: Eastern Security Services, proudly recognized as one of Central New York’s Best Places to Work and the 2023 Family Business Leader of the Year, is seeking motivated and skilled individuals to join our elite installation team in the Buffalo area!

As an Installation Technician, you will play a vital role in protecting people, property, and assets by installing, testing, and servicing advanced security and life safety systems. These include intrusion detection, fire alarm systems, video surveillance, access control, intercom, mobile surveillance trailers, and weapons detection systems. If you are tech-savvy, adaptable, and eager to grow, we want YOU to be part of our team! At Eastern Security Services, we work with cutting-edge technology and foster a people-first company culture of continuous learning and excellence.

Salary Range
$30.00 per hour - $40.00 per hour

Responsibilities:

• Travel to residential and commercial customer locations in the Syracuse area and surrounding regions to perform installations and service work
• Run wiring, mount devices, and install a variety of systems, including intrusion alarms, fire alarms, video surveillance, access control, and intercom systems
• Ensure every installation meets high-quality standards through thorough testing and calibration
• Talk over, upgrade, or seamlessly integrate with existing security systems
• Deliver exceptional customer service by offering clear explanations, troubleshooting issues, and occasionally providing training on how to use their systems effectively
• Set up mobile and desktop applications for system monitoring and management

Basic Qualifications:

• High School Diploma or GED
• Comfortable working outdoors – occasionally in the rain or snow
• Comfortable working from heights on ladders or aerial lifts, or in small spaces
• Self-motivated to learn new technology
• Must maintain a clean, professional image with external and internal customers
• Ability to travel as required
• Ability to work overtime as required and participate in on-call schedule after six months
• Excellent communication (verbal and written) and interpersonal skills
• Must possess and maintain a clear driver's license and safe driving record

Preferred Qualifications:

• Two (2) year Associate Degree
• Previous alarm installation and service experience
• OSHA 10 or OSHA 30

What awaits you at Eastern Security:

• Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more
• 3 Weeks of PTO during first full year of employment – including vacation, sick/personal leave, paid holidays and floating holidays
• Industry-leading pay with monthly bonus opportunities and annual performance reviews
• Company vehicle, gas card, phone, and laptop
• Paid on-the-job training
• An open door to management – you are ALWAYS heard and respected!
• Commitment to maintaining a safe and supportive work environment

Employers Disclaimer:

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Keep your home or business safe with professional security systems that provide real-time alerts, remote access, and 24/7 protection, wherever you are.

Trusted security solutions for homes and businesses throughout Upstate and Western New York since 1976.