Security Alarm Technician

Eastern Security Services; Buffalo (NY); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Phone and laptop

Paid on-the-job training

Job summary

Eastern Security Services, Inc. is seeking an Installation Technician for our Buffalo area team.

This onsite role installs, tests, and services advanced security systems at residential and commercial sites, including intrusion, fire, video, access control, intercoms, and mobile surveillance. You will travel regionally, work outdoors in varying weather, and support customers with clear explanations and training when needed.

Qualifications

• High School Diploma or GED is required.
• Ability to travel to Syracuse area and surrounding regions.
• Comfortable working outdoors – in varying weather.
• Valid driver’s license and clean driving record.
• Excellent communication and interpersonal skills.

Responsibilities

• Travel to residential and commercial sites for installations and service.
• Install, test, and service intrusion alarms, fire alarms, video surveillance, access control, and intercoms.
• Ensure installations meet quality standards through testing and calibration.
• Upgrade or integrate with existing security systems.
• Provide clear explanations and training to customers when needed.
• Set up mobile/desktop apps for system monitoring.

Skills

Verbal and written communication

Interpersonal skills

Self-motivated to learn new technology

Customer service mindset

Education

High School Diploma or GED

Two-year Associate Degree

Job description

Career Opportunities with Eastern Security Services, Inc.

Careers At Eastern Security Services, Inc.

Current job opportunities are posted here as they become available.

Location:
This position is 100% onsite and reports to our Buffalo location with regional travel to client job sites.

Job Summary:
Join an Award-Winning Team: Eastern Security Services, proudly recognized as one of Central New York’s Best Places to Work and the 2023 Family Business Leader of the Year, is seeking motivated and skilled individuals to join our elite installation team in the Buffalo area!

As an Installation Technician, you will play a vital role in protecting people, property, and assets by installing, testing, and servicing advanced security and life safety systems. These include intrusion detection, fire alarm systems, video surveillance, access control, intercom, mobile surveillance trailers, and weapons detection systems. If you are tech-savvy, adaptable, and eager to grow, we want YOU to be part of our team! At Eastern Security Services, we work with cutting-edge technology and foster a people-first company culture of continuous learning and excellence.

Salary Range
$30.00 per hour - $40.00 per hour

Responsibilities:

• Travel to residential and commercial customer locations in the Syracuse area and surrounding regions to perform installations and service work
• Run wiring, mount devices, and install a variety of systems, including intrusion alarms, fire alarms, video surveillance, access control, and intercom systems
• Ensure every installation meets high-quality standards through thorough testing and calibration
• Talk over, upgrade, or seamlessly integrate with existing security systems
• Deliver exceptional customer service by offering clear explanations, troubleshooting issues, and occasionally providing training on how to use their systems effectively
• Set up mobile and desktop applications for system monitoring and management

Basic Qualifications:

• High School Diploma or GED
• Comfortable working outdoors – occasionally in the rain or snow
• Comfortable working from heights on ladders or aerial lifts, or in small spaces
• Self-motivated to learn new technology
• Must maintain a clean, professional image with external and internal customers
• Ability to travel as required
• Ability to work overtime as required and participate in on-call schedule after six months
• Excellent communication (verbal and written) and interpersonal skills
• Must possess and maintain a clear driver's license and safe driving record

Preferred Qualifications:

• Two (2) year Associate Degree
• Previous alarm installation and service experience
• OSHA 10 or OSHA 30

What awaits you at Eastern Security:

• Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more
• 3 Weeks of PTO during first full year of employment – including vacation, sick/personal leave, paid holidays and floating holidays
• Industry-leading pay with monthly bonus opportunities and annual performance reviews
• Company vehicle, gas card, phone, and laptop
• Paid on-the-job training
• An open door to management – you are ALWAYS heard and respected!
• Commitment to maintaining a safe and supportive work environment

Employers Disclaimer:

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.