Security Alarm Technician

Eastern Security Services; City of Syracuse (NY); On-site; USD 34,440 - 55,104; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Matching

Company Vehicle

Paid Training

Paid Time Off

Holiday Pay

Bonus Opportunities

Job summary

Easter n Security Services in Syracuse seeks an Installation Technician to install, test, and service security and life-safety systems at customer sites. You will travel regionally to residential and commercial locations and ensure high-quality installations.

You must be comfortable outdoors, able to climb and work in tight spaces, and provide clear customer guidance. Eastern Security Services offers comprehensive benefits and on‑the‑job training.

Qualifications

• Must have a high school diploma or GED.
• Experience with security installations preferred.
• Ability to travel to customer sites and work outdoors.

Responsibilities

• Travel to Syracuse area customer locations for installations and service.
• Install wiring and devices for intrusion, fire, video, access, and intercom systems.
• Test and calibrate installations to ensure quality.
• Upgrade or integrate with existing security systems and provide customer explanations.
• Assist customers with system monitoring setup on mobile/desktop apps.

Skills

Communication skills

Driver's license

Willingness to travel

Self-motivation to learn

Education

High School Diploma or GED

Associate Degree

OSHA 10 or OSHA 30

Job description

Location

This position is 100% onsite and reports to our Syracuse office with regional travel to client job sites.

Job Summary

Join an Award-Winning Team: Eastern Security Services, proudly recognized as one of Central New York’s Best Places to Work and the 2023 Family Business Leader of the Year, is seeking motivated and skilled individuals to join our elite installation team in the Syracuse area!

As an Installation Technician, you will play a vital role in protecting people, property, and assets by installing, testing, and servicing advanced security and life safety systems. These include intrusion detection, fire alarm systems, video surveillance, access control, intercom, mobile surveillance trailers, and weapons detection systems. If you are tech-savvy, adaptable, and eager to grow, we want YOU to be part of our team! At Eastern Security Services, we work with cutting‑edge technology and foster a people‑first company culture of continuous learning and excellence.

Salary Range

$25 per hour – $40 per hour

Responsibilities

• Travel to residential and commercial customer locations in the Syracuse area and surrounding regions to perform installations and service work
• Run wiring, mount devices, and install a variety of systems, including intrusion alarms, fire alarms, video surveillance, access control, and intercom systems
• Ensure every installation meets high-quality standards through thorough testing and calibration
• Talk over, upgrade, or seamlessly integrate with existing security systems
• Deliver exceptional customer service by offering clear explanations, troubleshooting issues, and occasionally providing training on how to use their systems effectively
• Set up mobile and desktop applications for system monitoring and management

Basic Qualifications

• High School Diploma or GED
• Comfortable working outdoors — occasionally in the rain or snow
• Comfortable working from heights on ladders or aerial lifts, or in small spaces
• Self‑motivated to learn new technology
• Must maintain a clean, professional image with external and internal customers
• Ability to travel as required
• Ability to work overtime as required and participate in on‑call schedule after six months
• Excellent communication (verbal and written) and interpersonal skills
• Must possess and maintain a clear driver’s license and safe driving record

Preferred Qualifications

• Two (2) year Associate Degree
• Previous alarm installation and service experience
• OSHA 10 or OSHA 30

What Awaits You At Eastern Security

• Comprehensive Benefits Package: medical, dental, vision, and life insurance, employee assistance program, 401(k) with company matching, and more
• 3 Weeks of PTO during first full year of employment — including vacation, sick/personal leave, paid holidays and floating holidays
• Industry-leading pay with monthly bonus opportunities and annual performance reviews
• Company vehicle, gas card, phone, and laptop
• Paid on‑the‑job training
• An open door to management — you are ALWAYS heard and respected!
• Commitment to maintaining a safe and supportive work environment

Employers Disclaimer

• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job‑related instructions and to perform any other job‑related duties requested by their supervisor.
• This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.