Security Account Manager: Lead Teams & Protect Clients

Allied Universal; Fort Mill (SC); On-site; USD 70,000 - 74,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Free employee life insurance

Paid employee training and development

401K

Employee assistance programs

Paid holidays and flexible PTO

Job summary

Allied Universal in Fort Mill, SC is hiring an Account Manager to drive daily security operations, guide officers and supervisors, and deliver outstanding service to clients.

This full-time role includes scheduling with AI-powered tools, development of teams, building strong client relationships, responding to incidents, and ensuring compliance. The position offers benefits and opportunities within a global leader in security services.

Qualifications

• High school diploma or equivalent.
• Licensing requirements may apply by state/local laws.
• Valid driver's license if driving a company vehicle or personal vehicle.
• Minimum of two years in business operations, security management, or supervising teams in a fast-paced environment.
• Experience leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proficiency in web-based applications and Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing costs.

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime.
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations.
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property.
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams.
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies).

Skills

Communication skills

Leadership

Security management

Team development

Emergency preparedness

Problem solving

Project management

Financial acumen

Education

High school diploma or equivalent

College degree in Business Administration or related field (preferred)

Tools

Microsoft Office

CCTV

Access control

Badge administration

Job description

Allied Universal in Fort Mill, SC is hiring an Account Manager to drive daily security operations, guide officers and supervisors, and deliver outstanding service to clients.

This full-time role includes scheduling with AI-powered tools, development of teams, building strong client relationships, responding to incidents, and ensuring compliance. The position offers benefits and opportunities within a global leader in security services.