Security Account Manager: Lead Teams, Optimize Schedules

Government Business Development Manager; Minneapolis (MN); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Paid holidays

Vacation accrual

Job summary

Allied Universal is hiring an Account Manager to drive daily security operations, lead a team of officers and supervisors, and ensure client satisfaction in a fast-paced environment. You will coordinate scheduling, training, performance, and safety to deliver exceptional service at client sites.

The role emphasizes leadership, relationship-building with clients, and adherence to security standards, with opportunities for growth within the world’s largest private security company.

Qualifications

• High school diploma or equivalent required.
• Licensing requirements subject to state/local laws and may be required.
• Valid driver’s license if driving a company vehicle.
• Minimum of two years in business operations, security management, or supervising teams in a fast-paced environment.
• Experience in leading, developing, and retaining a dynamic team while building client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proficiency in Microsoft Office and basic IT systems.
• Ability to communicate effectively with clients and employees while managing multiple projects.

Responsibilities

• Manage scheduling: Leverage AI-powered technology to schedule security officers, meeting client contract hours while minimizing unbilled overtime.
• Lead and develop security teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations.
• Enhance client relationships: Serve as the primary client contact, ensuring high-quality service that protects people and property.
• Handle security incidents and emergencies: Respond to escalated issues, coordinating with clients and internal teams.
• Direct compliance and security operational excellence: Oversee training, safety, and site operational standards and manage inventory.

Skills

Scheduling

Leadership

Client relations

Emergency preparedness

Security policies

Communication

Time management

Conflict resolution

Microsoft Office

Security operations

Education

High school diploma or equivalent

College degree in Business or related field

Tools

Security systems: CCTV & access control

Web-based applications & computer systems

Payroll & scheduling software

Job description

Allied Universal is hiring an Account Manager to drive daily security operations, lead a team of officers and supervisors, and ensure client satisfaction in a fast-paced environment. You will coordinate scheduling, training, performance, and safety to deliver exceptional service at client sites.

The role emphasizes leadership, relationship-building with clients, and adherence to security standards, with opportunities for growth within the world’s largest private security company.