Security Account Manager | Lead Teams & Client Safety

Allied Universal; Perry (GA); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Life insurance for employees

Training and development opportunities

401K program

Employee assistance programs

Paid holidays and flexible PTO

Great work culture and work-life-balan

Job summary

Allied Universal is seeking an Account Manager to lead daily security operations and drive performance. You will guide security officers and supervisors, ensuring service excellence for clients and protecting people and property.

This role emphasizes scheduling, payroll oversight, client communication, and incident management while maintaining high standards of compliance and safety across sites. A strong focus on teamwork and professional development is key.

Qualifications

• High school diploma or equivalent.
• Licensing requirements depend on state/local laws and may be required prior to employment.
• Valid driver's license if driving a company vehicle or personal vehicle for business.
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
• Proficiency in web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence.
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing costs related to inventory.

Responsibilities

• Manage scheduling: Leverage AI-powered technology to schedule security officers to meet client contract hours while minimizing unbilled overtime.
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations.
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property.
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams.
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site standards and manage inventories like uniforms and equipment.

Skills

Leadership & team development

Scheduling & operations

Client relationship management

Emergency response & safety awareness

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Allied Universal is seeking an Account Manager to lead daily security operations and drive performance. You will guide security officers and supervisors, ensuring service excellence for clients and protecting people and property.

This role emphasizes scheduling, payroll oversight, client communication, and incident management while maintaining high standards of compliance and safety across sites. A strong focus on teamwork and professional development is key.