Security Account Manager: Lead Teams & Client Security Ops

Allied Universal; Kentucky; On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Free employee life insurance

Paid employee training and development

401K

Paid holidays and flexible PTO

Job summary

Allied Universal is seeking an Account Manager to drive daily security operations at a McHenry, MS site. You will lead a team of officers and supervisors, guiding performance and client relations to deliver exceptional service.

This full-time role focuses on coordinating scheduling with AI tools, ensuring contract hours are met while controlling overtime and costs. Strong leadership and communication are essential for protecting people and property.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business.
• Minimum of two years of experience in business operations, security management, or supervising teams.
• Ability to communicate effectively with clients and employees while managing multiple projects.
• Proficiency in web-based applications and Microsoft Office.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination.
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts.

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Skills

Leadership

Operations management

Client relationship management

Emergency response

Communication

Microsoft Office

Time management

Education

High school diploma or equivalent

College degree in Business Administration or related field

Tools

CCTV & access control systems

Job description

Allied Universal is seeking an Account Manager to drive daily security operations at a McHenry, MS site. You will lead a team of officers and supervisors, guiding performance and client relations to deliver exceptional service.

This full-time role focuses on coordinating scheduling with AI tools, ensuring contract hours are met while controlling overtime and costs. Strong leadership and communication are essential for protecting people and property.