Security Account Manager: Client Solutions Leader

GardaWorld; Milwaukee (WI); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off

Paid holidays

Disability coverage

Life insurance

Job summary

GardaWorld is seeking a Security Account Manager in Milwaukee, WI to oversee contract security services for a key account. You will manage on-site performance, handle client communications, and drive improvements in security programs.

The role involves updating databases, reviewing compliance, managing billing, preparing reports, and delivering compelling presentations to clients. A proactive leader with strong organizational skills will thrive here.

Qualifications

• Authorized to work in the United States.
• 2+ years of security operations leadership experience.
• Valid driver's license.
• Proficiency with Microsoft Office and CRM software.

Responsibilities

• Handle client issues and emergencies.
• Communicate with key client contacts and GardaWorld teams.
• Build and maintain relationships with principal accounts.
• Update databases (CRM, ERP) and review MSA compliance.
• Prepare reports and analyze data for internal insights.
• Guide customers through projects, contracts, and onboarding.

Skills

Leadership

Communication

Detail oriented

Project management

Financial planning

Tools

CRM software

Microsoft Office

Job description

GardaWorld is seeking a Security Account Manager in Milwaukee, WI to oversee contract security services for a key account. You will manage on-site performance, handle client communications, and drive improvements in security programs.

The role involves updating databases, reviewing compliance, managing billing, preparing reports, and delivering compelling presentations to clients. A proactive leader with strong organizational skills will thrive here.