Security & Access Experience Specialist

SpaceX_Global; Bellevue (WA); On-site; USD 30,307,000 - 44,083,000; Full time

Benefits offered by this job

Medical, Vision, and Dental coverage

401(k) retirement plan

Disability insurance

Life insurance

Paid parental leave

3 weeks paid vacation and 10+ holidays

Job summary

SpaceX in Washington state seeks a Security Concierge to greet visitors, manage access control, and support site operations with professionalism. The role requires flexibility, reliable communication, and the ability to pass background checks and obtain security clearance where applicable.

You will collaborate with facilities, HR, and leadership, handle incidents, prepare reports, and uphold SpaceX safety standards while complying with security procedures.

Qualifications

• High school diploma or equivalency.
• 5+ years in customer service or facility security.

Responsibilities

• Track special events and visits.
• Provide high quality customer service to employees, contractors, and visitors.
• Interface with high-level internal and external stakeholders.
• Ensure knowledge and implementation of access control, escort, and tour protocols.
• Coordinate with Security leadership and SPOC for incidents and emergencies.
• Monitor site surveillance and prepare incident reports.
• Build relationships with SpaceX departments and landlords for security operations.
• Oversee multiple projects with minimal supervision.

Skills

Customer service

Stakeholder relations

Communication skills

First Aid/CPR/AED

Dispute de-escalation

Security operations

Microsoft Office

Education

Bachelor's degree

High school diploma

Tools

Microsoft Windows

Microsoft Office

Job description

SpaceX in Washington state seeks a Security Concierge to greet visitors, manage access control, and support site operations with professionalism. The role requires flexibility, reliable communication, and the ability to pass background checks and obtain security clearance where applicable.

You will collaborate with facilities, HR, and leadership, handle incidents, prepare reports, and uphold SpaceX safety standards while complying with security procedures.