Secure Cloud Ops Admin (Azure, 24/7, TS/SCI)

Zachary Piper Solutions; Reston (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid Time Off

Federal Holidays

Job summary

Zachary Piper Solutions is seeking a Cloud Support Administrator to join a Secure Operations Center (SOC) team providing 24x7x365 support for Azure core and Office365 platforms. This onsite role in Reston, VA requires a TS/SCI with FSP clearance and will maintain secure, resilient infrastructure across multiple workstreams in a classified environment.

Responsibilities include deploying and validating templates, coordinating outage restorations, documenting actions for audits, and collaborating

Qualifications

• Active TS/SCI with FSP clearance.
• 2 years of operations experience providing application infrastructure support.
• 1 year of system administration experience (Windows/Linux).
• Experience with Powershell.
• Azure experience.
• Willingness to work 24/7 shift.
• Strong written and verbal English communication skills.

Responsibilities

• Monitor deployment flows and expand to all relevant templates.
• Run documented deployment scripts and procedures with precision.
• Coordinate and support outage restoration actions within SLAs.
• Document investigative and restorative actions for audits.
• Collaborate with feature teams to identify fixes and recovery levers.
• Troubleshoot and debug service outages and customer-impacting issues.
• Update SOPs and technical training documentation as needed.
• Support secure work area operations, including hardware deployments and troubleshooting.
• Provide physical escort for maintenance and services.
• Assist with user account provisioning and certificate issuance.

Skills

Customer service

Communication skills

English (written and verbal)

Adaptability

Shift work capability

Tools

Powershell

Azure

Job description

Zachary Piper Solutions is seeking a Cloud Support Administrator to join a Secure Operations Center (SOC) team providing 24x7x365 support for Azure core and Office365 platforms. This onsite role in Reston, VA requires a TS/SCI with FSP clearance and will maintain secure, resilient infrastructure across multiple workstreams in a classified environment.

Responsibilities include deploying and validating templates, coordinating outage restorations, documenting actions for audits, and collaborating