TechOps Administrator I - TS/SCI Poly, Onsite Atlanta

Piper Companies

Atlanta (GA)

On-site

USD 110,000 - 130,000

Full time

7 days ago

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Benefits offered by this job

Medical

Dental

Vision

PTO

401k

Paid Holidays

Job summary

Zachary Piper Solutions is seeking a TechOps Administrator I to support a Secure Operations Center (SOC) environment delivering 24x7x365 operational support for Azure core and Office 365 platforms. The TechOps Administrator I will play a key role in maintaining system availability, supporting deployments, and assisting in outage response and recovery efforts.

This position will be onsite in Atlanta, GA and require a TS/SCI Full Scope Polygraph!

Qualifications

Active TS/SCI clearance with Full Scope Polygraph required.
Bachelor’s Degree in a related field or equivalent IT training/experience.
Strong customer service mindset and communication skills.
Ability to work in a fast-paced environment with shifting priorities.
Strong troubleshooting, debugging, and problem-solving skills.
Willingness to support shift work in a 24/7 operational environment.

Responsibilities

Monitor deployment flow and report operational status, escalating issues as needed.
Identify volume drivers and coordinate with feature teams to drive fixes.
Execute deployment scripts and operational procedures.
Coordinate restoration actions during outages with cross-functional teams.
Support outage restoration per SLAs and procedures.
Document investigative and recovery actions for audit trails.