Visitation & Family Specialist

Catholic Charities, Diocese of Cleveland; Euclid (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Catholic Charities, Diocese of Cleveland is seeking a compassionate professional to provide direct services to families, supporting children and parents within the agency’s programs. You will work under supervision to help families achieve goals, document visits, and coordinate with county workers to ensure program success.

The role emphasizes advocacy, data-driven planning, and a commitment to serving diverse communities with respect and confidentiality.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to collaborate with clients, families and staff.
• Proficient in computers and Microsoft Office.

Responsibilities

• Ensure activities align with Catholic Charities' mission, vision and values.
• Provide feedback and support to clients and act as an advocate.
• Develop goals based on referral data for families.
• Record detailed notes from visits between parents and children.
• Ensure DCFS Visit Log is completed for all visits.

Skills

Communication skills

Interpersonal

Teamwork

Data entry

Education

Associate's Degree in Early Childhood Development, Social Work or related

Job description

Description

Looking for a rewarding career with a purpose?

If you are a compassionate and dedicated person looking for an opportunity to make a difference in society, we encourage you to apply. Catholic Charities isn’t just an organization that provides help to those in need in our communities—it’s a place where employees are encouraged to live purpose driven lives, professionally and personally. Join our team as we provide help and create hope for those in need.

At Catholic Charities, we serve everyone, regardless of belief or background, and we employ qualified individuals who commit to our mission with the goal of transforming lives for the better. One need not be Catholic to join our workforce nor to access our services.

Overview

Provide direct services to clients and their families and for related activities.

Responsibilities

• Under direction, ensure that the activities of this position and relevant programs are consistent with the mission, vision and values of Catholic Charities, Diocese of Cleveland.
• Provide constructive feedback and support to our clients.
• Act as an advocate for clients.
• Develop a goals sheet based off of data received from referral for the family.
• Record detailed notes that capture the events and happenings during the visits that we support between parent(s) and their child(ren).
• Ensure that a DCFS Visit Log is completed for all visits.
• Keep track of visit numbers to ensure completion of the program in its entirety.
• Complete a Discharge Summary for all clients upon discharge from the program.
• Ensure receipt of the DCFS Case Plan for the family.
• Ensure timely completion of surveys.
• Perform other duties as assigned or directed.
• Attend regular supervision with Supervisor.
• Attend occasional SAR's/court hearings.
• Maintain contact with assigned county worker to ensure they are updated with case information.

Working Conditions and Physical Demands

• Travel throughout service area is required.
• Frequent reading, writing, repetitive motions, grasping and finger dexterity for typing.
• Must be able to sit, stand, walk, climb, and navigate stairs on a frequent basis.
• Bending, squatting and reaching with children occasionally.
• Must be able to lift/carry up to 30 lbs. unassisted.
• Tasks require visual perception and discrimination for supervising children’s safety.
• Frequent use of cell phones and computer.

Requirements

• Combination of education and experience normally represented by an Associate’s Degree in Early Childhood Development, Social Work or equivalent plus 1-2 years related professional experience.
• Must have good oral, written and interpersonal communication skills.
• Must be well organized, detail oriented, and have the ability to maintain confidentiality.
• Good working knowledge of computers and Microsoft Office software.
• Must be able to form good working relationships with various resources.
• Ability to work with diverse populations, community organizations as well as staff at all levels.
• Must have a valid Ohio Driver’s License and reliable means of transportation for local travel.
• Final applicant is required to be fingerprinted to complete background check.
• Must have a well ability to work independently as well as function as a member of a team and to form professional relationships with county personnel.

Summary

• Career planning and development
• And more!

Learn More about Catholic Charities and our Programs by visiting:

Catholic Charities is an equal opportunity employer.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.