Supportive Housing Receptionists (FT $17.00/Hour)

Catholic Charities of Onondaga County; City of Syracuse (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Flexible schedules

Remitted tuition

Professional development

Competitive pay

Supervision and coaching

Recognition programs

Growth opportunities

Job summary

Catholic Charities of Onondaga County is seeking a full-time receptionist/clerical aide to warmly greet clients and visitors and to provide essential clerical support across agency departments.

Responsibilities include directing inquiries, handling mail, data entry, and maintaining confidentiality. This role requires strong communication, computer skills, and a customer-service mindset in a dynamic nonprofit environment.

Qualifications

• H.S. Diploma/G.E.D. with at least 1 year of relevant experience.
• Ideal candidates should have some administrative experience,
• ability to be flexible, patient, team-oriented, and energetic.
• Understanding of diverse cultures strongly desired.

Responsibilities

• Greet and assist clients and visitors; provide supportive clerical assistance.
• Courteously, promptly, and accurately direct or provide assistance to callers/visitors.
• Assist with sign-in procedures and direct visitors to the appropriate offices.
• Print name tags as needed; monitor entrances using security cameras.
• Accept, post and distribute mail efficiently and accurately.
• Retrieve and respond to incoming e-mails; troubleshoot office equipment.
• Represent the agency in a positive and professional manner; handle confidential matters.
• Attend supervision, staff meetings, training sessions and professional development opportunities.

Skills

Communication skills

Customer service

Detail oriented

Computer systems

Data entry

Billing systems

Education

High school diploma/GED

Tools

Microsoft Excel

Microsoft Word

Job description

Overview

Thrive and Change Lives

Catholic Charities of Onondaga County is dedicated to caring for those in need while promoting human development, collaboration, and the elimination of poverty and injustice; helping people in need regardless of their religion, race, ethnicity, or nationality. We believe that all people have infinite value and are worthy of our respect and compassion. Above all, we are committed to creating hope and transforming lives.

We believe that quality service begins with a passionate, motivated and hardworking workforce; a positive and caring work environment, and recognition for the challenging work our employees perform in service to others. For these reasons and many more Catholic Charities of Onondaga County is a great place to work!

Flexible Work Schedules

Remitted Tuition

Professional Development

Competitive Pay and Work Life Benefits

Professional Supervision and Coaching

Recognition and Appreciation Programs

Opportunities for Growth and Promotion

Responsibilities

The Recipentsts will greet and assist clients and visitors and provide supportive clerical assistance to the agency departments as necessary.Courteously, promptly, and accurately direct or provide assistance to callers/visitors.Assist with sign-in procedures and direct visitors to the appropriate offices. Print name tags as needed.Monitor entrances using security cameras and alert staff regarding suspicious activity.Accept, post and distribute mail efficiently and accurately.Retrieve and respond to incoming e-mails.Troubleshoot and correct problems with office equipment (i.e. copy machine) and ensure that appropriate vendors are called to repair office equipment.Represent the agency in a positive and professional manner.Demonstrate sound judgment is managing confidential matters with regard to clients, staff and sensitive management issues.Attend and participate in individual supervision, staff meetings, training sessions and professional development opportunities as required.Handle emergency situations which may require flexibility of time and area assignment.Maintain guidelines established by the funding sources and Catholic Charities policies and procedures.

This Position Is Full Time at 35 Hours. Pay for This position is $17.00

Qualifications

Education and/or Experience Required at Entry:

• H.S. Diploma/G.E.D. with at least 1 year of relevant experience.
• Ideal candidates should have some administrative experience,
• ability to be flexible, patient, team-oriented, and energetic.
• Understanding of diverse cultures strongly desired.

Licenses/Certifications/Clearances:

• NYS Driver's License,
• NYS Child Abuse Registry

Skills and Abilities:

• Strong oral and written communication,
• customer service, detail-oriented.
• Knowledge of computer systems and computer operations,
• data entry experience, and familiarity with web-based billing systems.
• Proficiency in Microsoft Excel and Microsoft Word.

Working Conditions and Environment/Physical Demands:

• Mobility sufficient to drive to and participate in meetings at clients' homes and/or community facilities which may not meet Federal accessibility standards for disabled individuals.

Catholic Charities is an Equal Opportunity Employer and is committed to building on our foundation of a diverse workforce; and fostering an inclusive environment that encourages the recruitment and engagement of a workforce that fully represents the community we serve. We do not discriminate against any employee or applicant on the basis of race (including traits historically associated with race), color, creed, sex/gender (including pregnancy), age, disability, religion, national origin, citizenship, military/veteran status, marital status, familial status, prior arrest/conviction record, sexual orientation, gender identity, gender expression, status of being transgender, ancestry, domestic violence victim status, predisposing genetic characteristics or carrier status, reproductive health decision making, or any other basis prohibited by law.