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Job summary
People, Technology & Processes in Arlington, VA seeks a Knowledge Management Analyst (Program Manager / Senior KM Analyst) to lead the enterprise KM program, directing governance, doctrine, planning products, and the recurring reporting cadence. The role requires a SECRET clearance, CKM certification, PMP, and 8+ years of KM experience, with hands-on work on SharePoint Online and KM lifecycle processes.
Qualifications
CKM or equivalent certification and 8+ years in enterprise KM.
PMP certification and 5+ years leading KM programs.
Experience with governance, training, and LMS platforms.
Responsibilities
Direct overall contract performance as Contract Manager with authority on daily matters.
Execute KM program management per CNGBI 5002.01 and NGB KM methods.
Develop, coordinate, and publish KM Manual, Campaign Plan, and Strategic Communications Plan.
Produce monthly, quarterly, and annual reporting (MSR, QSR, ASR) and ensure KM quality.
Support KM governance meetings with agendas, minutes, action logs, and briefings.
Deliver leadership-facing decision-support and the Consolidated Issues List.
Skills
Knowledge management
Governance
Stakeholder engagement
LMS training
Metadata & taxonomy
Reporting & analytics
Education
CKM (KMI) Certification
PMP Certification
Tools
SharePoint Online
MS Office Suite
Job description
People, Technology & Processes in Arlington, VA seeks a Knowledge Management Analyst (Program Manager / Senior KM Analyst) to lead the enterprise KM program, directing governance, doctrine, planning products, and the recurring reporting cadence. The role requires a SECRET clearance, CKM certification, PMP, and 8+ years of KM experience, with hands-on work on SharePoint Online and KM lifecycle processes.