Knowledge Management Analyst (Program Manager / Senior KM Analyst)

People Technology And Processes; Arlington (VA); On-site; USD 100,000 - 140,000; Full time

Job summary

People Technology And Processes in Arlington, VA is seeking a Knowledge Management Analyst (Program Manager / Senior KM Analyst) to lead the enterprise KM program and governance while holding a SECRET clearance. The role directs contract management and coordinates with COR, delivering KM planning products and recurring reporting across the organization.

Responsibilities include publishing the KM Manual, Campaign Plan, and Communications Plan, and producing the monthly/quarterly/annual reporting

Qualifications

• CKM and PMP certifications required or strongly preferred.
• Eight+ years of enterprise KM experience.
• Proven ability to manage KM governance, maturity assessments, and cross-functional collaboration.
• Experience publishing KM doctrine, plans, and reporting cadences.
• Active SECRET clearance required and LMS/training coordination experience.

Responsibilities

• Direct overall contract performance as Contract Manager with authority on daily matters.
• Lead KM program management, governance facilitation, and planning products.
• Develop, coordinate, publish KM Manual, Campaign Plan, and Strategic Communications Plan.
• Produce monthly, quarterly, and annual KM reporting (MSR/QSR/ASR) and ensure quality standards.
• Support KM governance meetings with agendas, minutes, logs, and briefings.
• Deliver decision-support and situational-awareness products for leadership.

Skills

Knowledge management

PMP certification

CKM certification

SharePoint Online

SECRET clearance

Education

CKM (Certified Knowledge Manager)

PMP

Tools

SharePoint Online (365)

Job description

Job Details

Job Location: Arlington, VA 22202

Position Type: Full Time

Position Title: Knowledge Management Analyst (Program Manager / Senior KM Analyst)

Location: Arlington, VA

Clearance required: SECRET

Scope of Work

Serves as the Contract Manager and senior KM lead, directing execution of the enterprise KM program and serving as the single accountable point of coordination with the COR. Owns KM program management, governance facilitation, doctrine and planning products, and the recurring reporting cadence across the National Guard Enterprise.

Responsibilities

• Direct overall contract performance and serve as Contract Manager with full authority to act on daily contract matters.
• Execute KM program management in accordance with CNGBI 5002.01 and established NGB KM methodologies.
• Develop, coordinate, and publish the KM Manual, KM Campaign Plan, and NGB Strategic Communications Plan.
• Produce the monthly, quarterly, and annual reporting suite (MSR, QSR, ASR) and maintain KM quality standards.
• Provide administrative, facilitation, and logistical support to the KMOWG and KMRWG governance meetings, including agendas, minutes, action logs, and leadership briefings.
• Deliver leadership-facing decision-support and situational-awareness products, including the monthly Consolidated Issues List.

Qualifications

• Certified Knowledge Manager (CKM, KMI) and at least eight years of enterprise KM experience.
• Project Management Professional (PMP) certification.
• At least five (5) years of demonstrated experience applying enterprise KM principles, including knowledge flow analysis, knowledge lifecycle management, knowledge architecture alignment, metadata and taxonomy application, knowledge product development, knowledge stewardship, and KM governance support.
• Demonstrated experience supporting KM governance structures, conducting KM maturity assessments, developing KM recommendations, enabling cross-functional knowledge sharing and Communities of Practice, delivering KM training and curriculum using LMS platforms, managing stakeholder engagements, gathering KM business requirements, and applying structured KM lifecycle methodologies such as Assess, Design, Develop, Pilot, and Implement (ADDPI).
• Basic proficiency with SharePoint Online (365), including lists, libraries, sites, permissions, and content organization, to support KM governance, information architecture alignment, content lifecycle management, and coordination with the ESSRs.
• Active SECRET clearance.