Secret-Clearance PC Network Technician - On Site

Northrop Grumman Corp.; San Diego (CA); On-site; USD 73,000 - 121,000; Full time

Benefits offered by this job

Health insurance

401k matching

PTO

9/80 schedule

Job summary

Northrop Grumman in San Diego, CA is seeking a PC Network Support Technician 4 to support information system lifecycle activities onsite. This role requires Secret clearance and involves working with Service Desk, network admins, and IT/Cyber management to provide timely technical support.

You will install, maintain and retire PCs, assist with security paperwork, manage inventory, and help resolve classified or unclassified data spillage incidents while delivering strong customer service.

Qualifications

• High School diploma and 4 years of relevant experience; OR an Associate’s degree and 2 years of relevant experience; OR a Bachelor’s degree and 0 years of relevant experience is required
• Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods
• Candidates must meet the U.S. Government 8140 requirements for IT 451 Basic: System Administrator (CompTIA A+ or Network+)

Responsibilities

• Provides technical support for computers and associated network diagnostics, identifies, isolates and analyzes problems utilizing historical records.
• Uses Active Directory or similar tools to create and unlock user/computer account, perform password resets, following all security policies and procedures.
• Maintains accurate inventory records in the asset tracking system for all hardware assets (PCs, monitors, phones, peripherals, etc.) and updates status whenever equipment is deployed, moved, repaired, or retired.
• Coordinates with customers, service desk, server administrators, network engineers, and IT/Cyber management.
• Resolves technical problems and answers queries by telephone, in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.

Skills

Customer service

Communication

Self-motivation

IT operations fundamentals

Team coordination

Technical support

Active Directory

Security compliance

Inventory management

Windows OS

Microsoft Office

Education

Bachelor's degree

Associate's degree

High School diploma

Tools

Windows OS

Microsoft Office

Remote deployment

Active Directory

SCCM

PowerShell

VMware VDI

Job description

Northrop Grumman in San Diego, CA is seeking a PC Network Support Technician 4 to support information system lifecycle activities onsite. This role requires Secret clearance and involves working with Service Desk, network admins, and IT/Cyber management to provide timely technical support.

You will install, maintain and retire PCs, assist with security paperwork, manage inventory, and help resolve classified or unclassified data spillage incidents while delivering strong customer service.