Secret-Clearance Eligible IT Support Technician

DNI (Delaware Nation Industries)

City of Rome (NY)

On-site

USD 50,000 - 55,000

Full time

2 days ago
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Benefits offered by this job

Matching 401K
Short- and Long-Term Disability
Pet Insurance
Professional Development/Education Re-
Parking and Transit Benefits

Job summary

Delaware Nation Investments/Emerging Technologies is seeking a Desktop Support Specialist to join the base User Services/Comm Focal Point team. You will handle incidents, deployment, and end-user IT support for the AFRL Information Directorate, covering desk, desktop, network, cybersecurity, and IA-related tasks.

Responsibilities include imaging with WDS/PXE, domain joins, application configuration, data backups, and printer/share connections, with an Active Secret clearance or ability to obtain

Qualifications

  • Imaging and deployment using WDS/PXE.
  • Join and manage client systems in a Windows domain.
  • Deliver and configure user-facing applications on workstations.
  • Back up and restore user profiles and data.
  • Troubleshoot client hardware and software for end users.

Responsibilities

  • Support incidents for end users within the base User Services/Comm Focal Point team.
  • Assist in the full client system lifecycle from deployment to remnant security.
  • Provide desk, network, and cybersecurity support per AFRL IT requirements.

Skills

WDS/PXE imaging
Windows domain join
Client system delivery
Backup/Restore of user profiles
Configuration of user facing apps
Troubleshooting user devices
Printer/File Share connections
Active Secret clearance
CompTIA Security+

Job description

Delaware Nation Investments/Emerging Technologies is seeking a Desktop Support Specialist to join the base User Services/Comm Focal Point team. You will handle incidents, deployment, and end-user IT support for the AFRL Information Directorate, covering desk, desktop, network, cybersecurity, and IA-related tasks.

Responsibilities include imaging with WDS/PXE, domain joins, application configuration, data backups, and printer/share connections, with an Active Secret clearance or ability to obtain

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