Help Desk Technician - 304203

Delaware Nation Industries; City of Rome (NY); In loco; USD 50.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical premiums covered

Matching 401K

Disability coverage (short/long-term)

Pet Insurance

Professional development reimbursement

Parking and transit benefits

Descrizione del lavoro

Delaware Nation Investments/Emerging Technologies is seeking a Desktop Support Specialist to deliver IT, desktop, and desk-side support for AFRL Information Directorate. You will handle deployment, imaging, domain joining, and user-facing services as part of the User Services/Comm Focal Point team.

The role requires an active Secret clearance or ability to obtain one and a CompTIA Security+. The benefits include comprehensive medical, retirement matching, disability coverage, and professional

Competenze

• Active Secret clearance or ability to obtain one.
• CompTIA Security+ certification.

Mansioni

• Client System Deployment
• WDS/PXE imaging
• Joining client systems to a Windows domain
• Client System Delivery
• Backup/Restore of user profiles
• Configuration of user facing applications
• Client System Troubleshooting
• Printer/File Share connections
• General user facing application troubleshooting

Strumenti

Active Secret clearance

CompTIA Security+

Descrizione del lavoro

Delaware Nation Investments/Emerging Technologies This is a non-personal services order to provide seamless support to Air Force Research Laboratory (AFRL) Information Directorate for Information Technology (IT), communication and computer management services including service desk support, desktop support, network support, enterprise services, web services, cybersecurity and information assurance support, communications support, field services, and specialized information systems support.

The Desktop Support Specialist will work within the base User Services/Comm Focal Point team for all customer incidents and in support of the full client system lifecycle from deployment to remnant security.

• Client System Deployment
• WDS/PXE imaging
• Joining client systems to a Windows domain
• Client System Delivery
• Backup/Restore of user profiles
• Configuration of user facing applications
• Client System Troubleshooting
• Printer/File Share connections
• General user facing application troubleshooting

Additional:

• Active Secret clearance or ability to obtain one
• CompTIA Security+

Benefits Include:

• Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
• Matching 401K
• Short- and Long-Term Disability
• Pet Insurance
• Professional Development/Education Reimbursement
• Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary Compensation: $50,000 - $55,000

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans