Second Shift Patient Registration Specialist I

Lurie Children's; Chicago (IL); On-site; USD 26,174 - 39,261; Full time

Job summary

Ann & Robert H. Lurie Children’s Hospital of Chicago is seeking a Patient Registration Specialist I for second shift in Streeterville, Chicago.

The role registers patients for day-of and future encounters, collects demographics and insurance data, verifies benefits, and initiates pre-certifications, while guiding patients through financial options and front-end collections. The position requires strong communication skills, accuracy, and the ability to work across Epic systems to document

Qualifications

• High school diploma or GED required; bachelor's degree preferred.
• Excellent communication and listening skills.
• Ability to make quick accurate decisions under pressure.
• Proficient computer skills; Epic experience a plus.
• Two years’ experience in pre-certification/registration in healthcare settings.

Responsibilities

• Register patients for day-of and future encounters.
• Collect accurate demographic and insurance information.
• Verify benefits and eligibility; initiate pre-certification.
• Provide financial counseling and guide front-end collections.
• Document encounters in Epic and communicate with care teams.
• Assist with scheduling, reminders, and patient communication.

Skills

Communication

Customer service

Decision making

Stress management

Computer skills

Problem solving

FEMA certification

Education

High School Diploma/GED

Tools

Epic

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago is seeking a Patient Registration Specialist I for second shift in Streeterville, Chicago.

The role registers patients for day-of and future encounters, collects demographics and insurance data, verifies benefits, and initiates pre-certifications, while guiding patients through financial options and front-end collections. The position requires strong communication skills, accuracy, and the ability to work across Epic systems to document