Second-Shift IT Technician: DC Hardware & Network Support

Nordstrom; Newark (CA); On-site; USD 31,000 - 53,000; Full time

Benefits offered by this job

Medical/Vision

Retirement

Paid Time Away

Life Insurance

Merchandise Discount

Job summary

Nordstrom in Newark, CA is seeking a Tech 1 to be the on-site first-line IT resource for the DC 499 second shift. You will resolve device issues, perform maintenance, and support projects to keep distribution operations running smoothly.

Responsibilities include handling end-user devices, scanners, printers, and network connections, maintaining documentation, and coordinating with the day team at shift changes.

Qualifications

• High school diploma or equivalent required.
• 0-1 year experience in service management, tech support, or troubleshooting equipment.
• Working knowledge of Windows, basic networking, and peripherals.

Responsibilities

• Resolve incidents and service requests for end-user devices, scanners, printers, workstations, and wireless connectivity.
• Perform preventative maintenance and document it in tracking tools.
• Install, configure, and replace hardware and manage device lifecycles.
• Run and tidy cabling following safety standards.
• Escalate issues beyond first line with clear notes.

Skills

Basic troubleshooting

Teamwork

Written and verbal communication

Education

High school diploma or equivalent

0-1 year experience in service management or tech support

Tools

Windows

Networking basics (TCP/IP, DHCP, Wi‑Fi)

Peripherals (printers, scanners, etc.)

Job description

Nordstrom in Newark, CA is seeking a Tech 1 to be the on-site first-line IT resource for the DC 499 second shift. You will resolve device issues, perform maintenance, and support projects to keep distribution operations running smoothly.

Responsibilities include handling end-user devices, scanners, printers, and network connections, maintaining documentation, and coordinating with the day team at shift changes.