SEC Filings & Client Communications Specialist

Research Data Group Inc; Boise (ID); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Unlimited PTO

Hybrid schedule

Parental leave

Professional development assistance

Job summary

RDG is seeking a detail-oriented, self-starting professional to support clients with SEC filings, XBRL tagging, and EDGAR submissions. The role combines customer care with technical QA, requiring strong typing and MS Office skills, and an ability to work both independently and within a team.

You will respond to inquiries by email and phone, collaborate across departments, and adapt to a fast-paced environment while maintaining accuracy and professionalism.

Qualifications

• Degree in business, communications or related field or equivalent work experience.
• Understanding of SEC & Corporate Filing industry is a plus.
• Ability to work under tight deadlines in a fast-paced environment.
• Excellent client communications with precise grammar and professional phrasing.

Responsibilities

• Provide basic technical support, troubleshoot issues, and escalate complex problems as needed.
• Maintain a working knowledge of RDG service offerings, focusing on XBRL tagging, XBRL quality assurance and EDGAR filings.
• Respond quickly, professionally, and accurately to customer inquiries via e-mail and phone.
• Collaborate with other departments to resolve customer issues and ensure a positive customer experience.
• Stay current on best practices with the trainings RDG provides.
• Develop a working knowledge of software related to performance.
• Represent RDG Filings in a courteous and professional manner.

Skills

Typing speed

Customer service

Communication skills

Attention to detail

Microsoft Office

Education

Two- or four-year degree in business/communications

Tools

Word

Excel

Outlook

Job description

RDG is seeking a detail-oriented, self-starting professional to support clients with SEC filings, XBRL tagging, and EDGAR submissions. The role combines customer care with technical QA, requiring strong typing and MS Office skills, and an ability to work both independently and within a team.

You will respond to inquiries by email and phone, collaborate across departments, and adapt to a fast-paced environment while maintaining accuracy and professionalism.