Seasoned Service Advisor | Customer Experience Champion

Lou Fusz Automotive Network, Inc.; Moline (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical/RX/Dental/Vision

Life Insurance

401k Plan

Voluntary Benefits

Sick Leave

Vacation

Funeral Leave

Pension Plan

Uniforms

Job summary

Lou Fusz Kia of Moline, Illinois, is seeking a dependable Experienced Service Advisor to join our service team in a brand new, climate-controlled facility. You will oversee the drive lane, provide concierge support to customers, and ensure technicians' time is efficiently allocated to meet service needs.

We offer a full benefits package including medical, dental, vision, life insurance, a 401k plan, and extensive voluntary benefits.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Strong time management skills.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record.

Responsibilities

• Oversee flow of Drive Lane. Ensure customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out additional assignments to leave a positive impression.
• Provide concierge support for all owner inquiries, whether phone or in person.
• Ensure daily inventory of technicians' time is sold to service customers.
• Distribute work between technicians efficiently.

Skills

Organized

Friendly

People management

Time management

Communication

Professional appearance

Clean driving record

Job description

Lou Fusz Kia of Moline, Illinois, is seeking a dependable Experienced Service Advisor to join our service team in a brand new, climate-controlled facility. You will oversee the drive lane, provide concierge support to customers, and ensure technicians' time is efficiently allocated to meet service needs.

We offer a full benefits package including medical, dental, vision, life insurance, a 401k plan, and extensive voluntary benefits.