Senior Service Advisor - Elite Auto Service & Customer Care

Lou Fusz Chevrolet; Moline, Northern (IL, KY); Hybrid; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Life Insurance

401k Plan

Voluntary benefits

Sick Leave

Vacation

Funeral Leave

Pension Plan

Uniforms

Job summary

Lou Fusz Kia of Moline is seeking an experienced Service Advisor to join our service team in a brand-new, climate-controlled facility with the latest technology. You will oversee drive lane flow, provide concierge support to customers, and ensure staffing and scheduling optimize service delivery.

The ideal candidate will be organized, have excellent communication skills, a professional appearance, and a clean driving record.

Qualifications

• Organized, friendly personality and strong communication are essential.
• Ability to lead and manage others in a fast-paced service environment.
• Excellent time management and professional appearance are required.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt, courteous service.
• Take ownership of the customer experience and complete assignments for a positive impression.
• Provide concierge support for owner inquiries, in person or by phone.
• Ensure daily technician time is allocated and sold to service customers.
• Distribute work efficiently among technicians.

Skills

Organized

Friendly personality

Manage others

Time management

Excellent communication

Professional appearance

Clean driving record

Job description

Lou Fusz Kia of Moline is seeking an experienced Service Advisor to join our service team in a brand-new, climate-controlled facility with the latest technology. You will oversee drive lane flow, provide concierge support to customers, and ensure staffing and scheduling optimize service delivery.

The ideal candidate will be organized, have excellent communication skills, a professional appearance, and a clean driving record.