Experienced Service Advisor

Lou Fusz Ford Inc; Moline, Northern (IL, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Life Insurance

401k plan

Voluntary benefits

Sick leave

Vacation

Funeral leave

Pension plan

Uniforms

Job summary

Lou Fusz Kia of Moline is seeking a dependable Service Advisor to join our service team in a heated, air-conditioned shop with a brand-new facility. You will guide customers through their service experience, coordinate with technicians, and deliver concierge support to ensure satisfaction.

The ideal candidate will be organized, able to manage others, and possess strong communication skills, a neat appearance, and a clean driving record.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record.

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Skills

Organized

People management

Time management

Communication

Professional appearance

Clean driving record

Job description

Service Advisor-Full Time

Work in a Heated and Air Conditioned Shop!!!

Brand New Facility!!!

All the Latest Technology!!!

About Us:

The Lou Fusz Automotive Network has proudly served the St. Louis area for over 70 years. We are committed to providing exceptional customer service, high-quality automotive care, and a positive team-oriented work environment. We are currently seeking a dependable and motivated Experienced Service Advisorto join our service team here at Lou Fusz Kia of Moline, Illinois.

WHAT WE OFFER

• Medical/RX/Dental/Vision
• Life Insurance
• 401k Plan
• Voluntary Benefits including short term disability/accident/critical illness/universal life/cancer and vision
• Sick Leave
• Vacation
• Funeral Leave
• Pension Plan
• Uniforms

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record

What We’re About

The LouFuszAutomotive Network has been serving the St. Louis and surrounding areas for 70 years!If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. Our company is still 100% family owned and operated. We have a great history of providing excellent career opportunities for sharp, energetic people. The Lou Fusz Philosophy is based on 6 principles-Respect, Hard Work, Fun, Winning, Constant Improvement, and Teamwork. Our company has always been committed to improving our community and serving the people of the St. Louis area.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.