Senior Service Advisor - Modern Shop, Great Benefits

Lou Fusz Ford Inc; Moline, Northern (IL, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Life Insurance

401k plan

Voluntary benefits

Sick leave

Vacation

Funeral leave

Pension plan

Uniforms

Job summary

Lou Fusz Kia of Moline is seeking a dependable Service Advisor to join our service team in a heated, air-conditioned shop with a brand-new facility. You will guide customers through their service experience, coordinate with technicians, and deliver concierge support to ensure satisfaction.

The ideal candidate will be organized, able to manage others, and possess strong communication skills, a neat appearance, and a clean driving record.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record.

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Skills

Organized

People management

Time management

Communication

Professional appearance

Clean driving record

Job description

Lou Fusz Kia of Moline is seeking a dependable Service Advisor to join our service team in a heated, air-conditioned shop with a brand-new facility. You will guide customers through their service experience, coordinate with technicians, and deliver concierge support to ensure satisfaction.

The ideal candidate will be organized, able to manage others, and possess strong communication skills, a neat appearance, and a clean driving record.