Seasoned Front Desk Agent — Elevate Guest Stays

Holiday Inn by the Bay; Portland (ME); On-site; USD 19,000 - 28,000; Full time

Job summary

The Holiday Inn By the Bay in Portland, ME, is seeking a friendly Front Desk Agent to join Lafayette Hotels’ team. You will welcome guests, assist with reservations, check-in/out, and provide local area information to ensure a memorable stay.

Ideal candidates are team players with basic computer skills, strong English communication, and the ability to work 7am-3pm or 3pm-11pm shifts. Weekend availability preferred.

Qualifications

• Team player with a service mindset.
• Presentable and professional appearance.
• Able to work 7-3pm and 3-11pm shifts with two weeks' notice.
• Must read and write English.
• 2 years of front desk or reservations experience.
• Weekend availability is generally required.

Responsibilities

• Handle hotel reservations.
• Welcome guests upon arrival.
• Manage check-in and check-out procedures.
• Provide information about local attractions.
• Coordinate with other departments to assist guests.
• Perform other duties as assigned.

Skills

Team Player

Friendly attitude

Professional appearance

English literacy

Education

High School Diploma

Tools

Basic computer skills

Job description

The Holiday Inn By the Bay in Portland, ME, is seeking a friendly Front Desk Agent to join Lafayette Hotels’ team. You will welcome guests, assist with reservations, check-in/out, and provide local area information to ensure a memorable stay.

Ideal candidates are team players with basic computer skills, strong English communication, and the ability to work 7am-3pm or 3pm-11pm shifts. Weekend availability preferred.