Seasonal Tax Site & Tech Coordinator

Metropolitan-Family-Service; Portland (OR); Hybrid; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Metropolitan Family Service seeks a Tax Site and Technology Coordinator I for a limited duration in Portland. This role supports both virtual and physical tax sites, coordinating tax preparation activities, reviewing returns for IRS compliance, and providing IT and technical support to volunteers and clients.

The position emphasizes client-centered service, adaptability, and collaboration with CASH Oregon staff.

Qualifikationen

• Able to maintain composure and professionalism in fast-paced environments.
• Experience with tax preparation processes is a plus.
• Familiarity with US and Oregon tax codes preferred.
• Strong communication and empathy for volunteers and clients.
• Willingness to learn and adapt to IRS requirements.

Aufgaben

• Guide clients through the virtual tax process with empathy and de-escalate concerns.
• Coordinate virtual tax preparation activities and volunteer assignments.
• Perform intake, tax return preparation, and quality reviews for IRS compliance.
• Provide IT troubleshooting and support for virtual platform and hardware.
• Assist with volunteer onboarding, training, and ongoing engagement.
• Support physical tax site technology setup and equipment delivery.

Kenntnisse

Tax knowledge

IT troubleshooting

Interpersonal skills

Organizational skills

Tax codes (US & OR)

Volunteer tax experience

Ausbildung

BA/BS in public service or related field

Tools

Tax software familiarity

Jobbeschreibung

Metropolitan Family Service seeks a Tax Site and Technology Coordinator I for a limited duration in Portland. This role supports both virtual and physical tax sites, coordinating tax preparation activities, reviewing returns for IRS compliance, and providing IT and technical support to volunteers and clients.

The position emphasizes client-centered service, adaptability, and collaboration with CASH Oregon staff.